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Online and Mobile Tools

Published Oct 27, 24
0 min read


Cadillac understands the importance of car care and strives to make it convenient for customers to find maintenance details. Ranging from digital resources to dealership interactions, Cadillac employs a range of approaches to make sure customers are well-informed about their vehicle’s needs.

The MyCadillac app acts as a centralized digital platform where Cadillac drivers can access maintenance alerts. This application sends tailored alerts about routine services, safety issues, and service needs based on the car type and distance covered. In addition to this, the app allows scheduling of maintenance bookings with local Cadillac dealerships, check special deals, and track vehicle status.



The Cadillac Owner Center, accessible through Cadillac's official website, works alongside the app by offering more in-depth resources such as downloadable owner’s manuals, service calendars, and coverage information. It allows owners to keep track of their vehicle’s service history and details about approved service centers.

Dealership Communication

Cadillac's service center chain is essential in providing maintenance guidance to owners. When visiting, the service advisors go over recommended maintenance tasks and discuss any vehicle concerns with the driver. They provide a detailed breakdown of what the procedure includes, the time needed, and the expenses. Dealerships also make sure that service records are kept electronically, making it easy for users to see all past maintenance of their vehicle.

In-Vehicle Technology



Contemporary Cadillac vehicles are fitted with smart technology that provide service reminders and notices directly on the vehicle's dashboard. These notifications are based on the vehicle’s mileage and usage, making certain that users are notified when it’s time for services such as oil changes, tire rotations, or brake service. The vehicle dashboard gives specifics of each notice, including what needs to be serviced and its necessity for the vehicle’s life and optimal operation.

Printed Guides and Manuals

For owners who prefer traditional resources, Cadillac provides paper owner’s manuals that include a detailed maintenance schedule, information on proper vehicle care, and fluid specifications. These guides detail tire care, fluid types, and routine maintenance, giving owners a complete resource to keep their vehicle running well.

Educational Videos and How-To Guides

Cadillac's online platform features a variety of instructional content and how-to guides that address common maintenance tasks, such as checking fluid levels, changing a tire, or interpreting alerts. These tools enable users to take charge about their vehicle's care while understanding the significance of following a recommended maintenance schedule.

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